Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
FAQ
See answers to questions the Yonder community frequently asks.
How do I know there is a Change Request I need to work on?
I am not able to edit structure or tags in a released document (does not apply to content) in the Documents view of the Admin Console
How can I display in the Dashboard view, the changes I have made to a document in the Admin Console Document view?
Which types of images can be uploaded?
How can I insert an image taken using a "Snipping" tool?
How long does it take until the change in a Re-use Content Module is also made in the Re-use Content shown in the Document re-using the content?
How are Change Bars shown in Yonder and PDF Exports?
How do I create a Change Request (CR) in a module?
Why can't I see my documents in the Dashboard Library card?
The PDF Export Fails to Export
Which HTML Codes are useful for Editing in Yonder? (Advanced Users)
How can I Submit a Ticket to the Yonder Support Portal?
Yonder Support Desk
Discover how to effectively utilize the Yonder Support Desk to troubleshoot and resolve issues with your product or service in a timely manner, ensuring a seamless customer experience.